Privacy Policy

Last updated: January 2025

Information We Collect

Thomas Creations collects information you provide directly to us when you place an order, create an account, subscribe to our newsletter, or contact us. This includes:

Name, email address, phone number
Shipping and billing address
Payment information (processed securely through our payment processor — we do not store card numbers)
Order history and product preferences
Communications with our customer service team

How We Use Your Information

To process and fulfill your orders
To communicate with you about your orders, shipping, and returns
To respond to your inquiries and provide customer support
To send promotional emails about new products and offers (you can unsubscribe at any time)
To improve our website, products, and services
To prevent fraud and protect our business

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We share information only with:

Payment processors (to process your payment securely)
Shipping carriers (to deliver your order)
Service providers who help us operate our business (email, analytics)
Legal authorities when required by law

Cookies

Our website uses cookies to remember your cart contents, analyze traffic, and improve your shopping experience. You can disable cookies in your browser settings, but some features may not function properly.

Data Security

We protect your information with industry-standard security measures including SSL encryption for all data transmitted between your browser and our servers. Payment information is processed through PCI-compliant payment processors.

Your Rights

You have the right to access, correct, or delete your personal information. To exercise these rights, contact us at info@thomas-creations.com. We will respond within 30 days.

Children's Privacy

Our website is not directed to children under 13. We do not knowingly collect information from children under 13.

Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date.

Contact

Questions about this privacy policy? Email us at info@thomas-creations.com or write to us at 11715 Rainwood Rd Ste A7, Little Rock, AR 72212.